SERVICE & SUPPORT

VAKI strives to provide a professional level of support in order to help with the maintenance and service of our products. We offer software, training, online service contract and after-sales support. We want our customers to have their VAKI equipment available and working in the best possible way, so we emphasize preventative maintenance to ensure that users can use their equipment to maximize the efficiency and productivity of their commercial aquaculture operations.

Testimonials

Just want you to know that I applied the training that I received from you. Utilizing file space on the Macro Counter and remembers to download file on the hard drive to the memory stick. We graded after you left. Knowing how the counter work made it effortlessness to operate and at ease to explore the capability of the unit. So your trip here were productive and I learned valuable lesson on how to operate and use counter properly. 

Thank you!…

MIKO LEAVITT

BUCKMANS CREEK HATCHERY

Please do not hesitate to contact Andri if you have any questions or comments.

 

Andri Kárason
Service Manager

tel: +354  595 3012
andri.karason@merck.com

Contact

+354 595 3012

Akralind 4, 201 Kópavogur

VAKI AQUACULTURE SYSTEMS LTD.

Akralind 4
201 Kópavogur
Iceland
Tel (+354) 595 3000

Email vaki@merck.com

VAKI is one of MSD Animal Health Intelligence (MSD AHI) fish and aquaculture company.
MSD AHI is the world’s leading animal intelligence group, providing world-class devices for animal identification and traceability. Our pioneering monitoring solutions deliver smart data products and services for the management and wellbeing of all animals.